Terms of service

Terms of Service
Last updated: August 2026

Please read these Terms of Service carefully before using the FogGlow website and placing an order.

1. ABOUT US
FogGlow operates this online store. By purchasing from us, you agree to these terms.

2. PRODUCTS
We make every effort to display our products as accurately as possible. Colours and appearance may vary slightly due to photography and screen settings. Product specifications are described on each product page.

3. ORDERING
By placing an order, you confirm that you are at least 18 years old (or have parental consent) and that the information you provide is accurate. We reserve the right to refuse or cancel any order at our discretion, for example in cases of suspected fraud or pricing errors.

4. PRICING
All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice. The price displayed at the time of your order will be honoured.

5. PAYMENT
We accept major credit and debit cards, PayPal, and other payment methods displayed at checkout. All transactions are encrypted and processed securely.

6. DELIVERY
Delivery times and costs are outlined in our Shipping Policy. We are not liable for delays caused by third-party carriers or circumstances outside our control.

7. RETURNS & REFUNDS
Our Returns & Refund Policy forms part of these Terms and gives you the right to return products within 30 days of receipt. Your statutory rights under UK consumer law are not affected.

8. LIMITATION OF LIABILITY
To the fullest extent permitted by UK law, FogGlow shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. INTELLECTUAL PROPERTY
All content on this website, including images, copy, and branding, is the property of FogGlow and may not be reproduced without permission.

10. GOVERNING LAW
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. CONTACT
For any questions regarding these Terms, please contact us at supportfogglow@protonmail.com